To promptly answer to all the enquiry of our clients, represents a cornerstone principle that has characterized for a long time our firm. Our Technical Department provides free telephone and on-line assistance with the purpose to guarantee a preliminary and immediate solution to Your problems.

 

Highly specialized are the After-Sales Services offered. 

In fact, to guarantee the most effective and efficient result, Our Firm, has constantly attended its own users during the different phases which are involved during the ripening and preserving process of fruits and vegetables.

 

To reach this objective and to guarantee the top of the Customer Satisfaction, Our Technical Dept. offers a range of different services which go from the pre-harvest phase to the post one, touching all the steps that interest the whole process.

 

SPECIFIC SERVICES

  • Structural analysis of the existent cold room/s. 

It consists in verifying first the fitness of the cold room to realize, in a better way, the ripening and the preserving process through a structural analysis of the same one. 

  • Analysis of the degree of maturation pre-harvest. 

It’s a process finalized to verify the fitness of the fruit to be ripened or preserved, so that to avoid the ineffectiveness of the same processes. 

  • Study and analysis of the specific characteristics of the fruit to be treated. 

The knowledge of the structural, physics and chemists characteristics of the fruit to be submitted to the treatment, allows to control the whole ripening and preserving process, optimizing its results.

  • Formality of loading of the cell. 

  • Indication of the systems and the equipments to be used for the treatment (WHAT)

  • Indication of the duration of the ripening and preserving treatment (HOW LONG).

  • Process control (HOW TO DO)

  • Training of the staff employed to the harvest, to the ripening and preserving process.


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